Shipping policy

Shipping and Returns

Orders are processed within 1–3 business days, excluding weekends and holidays, unless otherwise noted. Shipping rates are shown at checkout, and tracking is sent once your order ships.

United States: Free USPS shipping on orders of $99+.

EU & UK: Free UPS shipping on orders of $250+. UPS and DHL options are available. Duties and taxes are paid at checkout, with no additional customs charges upon delivery.

Other international destinations: Free USPS First Class Package International shipping on orders of $99+. Local duties and taxes may apply and are the customer’s responsibility.

How do I check the status of my order?

Log in to your Elfbeads account and open Orders. Select your order, then click the tracking number to view the latest delivery status.

You will also receive a shipping confirmation email with tracking information.

If your order is delayed beyond the estimated delivery date, please contact us at info@elfbeads.com.

Returns and Refunds

We accept eligible returns within 30 days of delivery. Return shipping is the customer’s responsibility. Import VAT and customs fees on international orders are non-refundable.

For return instructions, exclusions, and damaged or incorrect items, please read our Full Refund Policy.