• Step 1: Redeem the reward. Spend your Elf Gems, and a discount code will appear on top of the "Claim My Rewards" section.
• Step 2: Check out. From the "Claim My Rewards" section, click the reward you just redeemed. The reward product will be added to your cart, and the discount will be applied automatically, making it free.

Please remember to complete both steps so your reward shows up in your cart!

VIP Tiers is a way to support our most loyal fans. There are three VIP Tiers for our Elves, based on the lifetime spend: Wood Elf 🌳, Sea Elf 🌊 , and Star Elf 🌌. Each tier unlocks additional perks.

Starting this year, your VIP Tier will be recalculated every December based on your orders for that year. If your tier is downgraded, it's a chance to earn the higher tiers—and receive the rewards again each time you do!

Here are the coupons you'll receive upon reaching each tier. Please note they expire 14 days after you qualify.

• Wood Elf: $20 Coupon
• Sea Elf: $50 Coupon
• Star Elf: $100 Coupon

Sea Elves receive a free silver bead every January, while Star Elves receive theirs twice a year—in January and July. Be sure to check your VIP Tier status ahead of time so you don't miss out on these wonderful gifts. You’ll be able to claim your silver gifts online during those months, and shipping follows our regular policy.

The benefits and requirements for each VIP Tier, along with your current status, are outlined below.